What kind of shipping method do you use?
UPS, DHL, EMS or HK Post. We are not responsible for wrong or undeliverable address. For the benefit of you, please make sure that your written shipping address is correct and deliverable.
How much do you charge for shipping the item?
SGD10 ! Our shipping rates include the expenses of shipping, handling and the high quality packaging.
Which countries can you ship to?
Asia: Singapore, China, Japan, Korea, Malaysia, Philippines, India, and so on.
Europe: UK, France, Italy, Netherlands, Greece, Spain, Belgium, Germany, Poland, Sweden, Switzerland, Denmark , Finland, Ireland, Luxembourg, Malta, Norway, Portugal, Turkey, Bulgaria,Austria, Iceland , Russia, Hungary, Malta, Lithuania, Czech, Slovakia, Liechtenstein, Andorra, Vatican, San Marino, Croatia, Bosnia, Herzegovina, Slovenia, Macedonia, Serbia, Albania, Romania, Ukraine, Estonia, Latvia, Moldova, Georgia, Azerbaijan, Armeniaand the other European countries.
America: US, Canada, Argentina, Chile, Brazil,Costa Rica, Panama, Puerto Rico and so on.
Oceania: Australia, New Zealand and so on.
How long could I get my parcel?
In general, it may take about 2-5 business days to deliver to Singapore.
In general, it may take about 5-10 business days to deliver to the other countries. Please take note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 3 business days.
If you want to change your shipping address, please send the new address to this email: email@example.com, or mark at the message box on paypal, we will ship the item to the new address.
Could I change my shipping address?
Sure. During our checkout process, specify where you want your purchase to be shipped. It can be different from your credit card billing address. You may specify any ship-to street address. Or you need to update us your new shipping address in time.
Could I track my item?Of course! We allow you to track your order at the click of a mouse.
If there is any more question, just Contact us. Thanks!